What should you always pass to a floor manager?

Passing a reservation request to a floor manager is crucial as they are responsible for managing the restaurant’s operations and ensuring that all seating arrangements are handled efficiently. Reservations can significantly impact the flow of service and overall guest experience, so it’s essential for the floor manager to have this information in order to allocate tables appropriately and avoid overbooking.

This communication ensures that the staff is aligned with the customer's needs, and allows for better planning for busy periods, contributing to a smoother operation during service. Therefore, forwarding reservation requests helps maintain the efficiency of restaurant operations and enhances customer satisfaction.